Tell us about your service experience with the Canada Revenue Agency

At the CRA, we serve most Canadians at least once a year when they have to file taxes, and we serve many Canadians throughout the year as we answer questions about taxes or benefits, and many other things. Sometimes it is a great experience and sometimes it is not as good as it should be. We are adding new service options to make doing your taxes easier, but we still know for some we could do more to help.

Tell us about your experience with us—how can we improve our service so that we are meeting your needs?