Public engagement framework

We want your input on our corresponding commitments proposed under each of the Public Engagement Principles.

Please read the principles and the corresponding CRA commitments and provide us with your comments and concerns. We want to ensure that our commitments are realistic and achievable for CRA employees in their consultations and stakeholder engagements.


"We communicate with Canadians about engagement opportunities. We let Canadians know the purpose of engagement and how their input will be used." - Government of Canada

What this looks like at the CRA

  • We seek out ways to inform taxpayers about upcoming consultations on issues that may affect them.
  • We raise awareness of ways in which participants’ input can impact decisions about how we serve Canadians.