My Business Account

My Business Account is a secure online portal that lets you access your CRA business accounts online. Business accounts include GST/HST (except for GST/HST accounts administered by Revenu Québec), payroll, corporation income taxes, excise taxes, excise duties, and more.

To see the full list of My Business Account services, go to What can I do on My Business Account.

We have recently improved My Business Account to better meet your needs. Now you can:

  • submit requested supporting documents online for programs, credits, rebates, incentives, including documentation to support a Notice of Objection
  • submit a service complaint or a taxpayer relief request
  • set up pre-authorized debit payments online
  • sign up to receive an email when you have notices and other correspondence available to view online, such as a corporation income tax Notice of Assessment, Reassessment or Audit
  • file a GST return, rebate, or election
  • authorize a representative online

Functionality under development includes:

  • being able to view the displayed assessed information for a corporation income tax return and schedules
  • displaying Capital Dividend Account balance information
  • improving the Set up pre-authorized debit payments feature (e.g. MyPayment)
  • improving the Submit requested documents feature

We are interested in your general feedback about My Business Account, including your experience using some of the new features or any thoughts you may have on the new functionality under development. Please share any ideas you may have for features the CRA could add to make it easier for you or your representative. Also, please let us know how we can best raise awareness of My Business Account.

For those who have not yet registered for My Business Account, are there any specific reasons you have not registered?

 

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Comments

Tracy 's picture
Aug 2, 2016 - 09:34

Hello,

The service has been working well for us and does streamline some of our processes.
The process of signing up the appropriate employees from our organization was not straight-forward. We found the instructions both online and on the phone to be confusion and at times conflicting.
When seeking assistance from a CRA representative it would be helpful if it was always the same person. The challenge we find is that frequently we receive different answers/direction depending on which CRA representative you speak with.

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Gendron's picture
Aug 16, 2016 - 18:25

Another functionality that would be appreciated is related to the electronic business authorization request. Currently, only the administrator for the firm can generate one of those that would enable all the employees of the firm to access a client, but generally the individual preparer are the ones interacting with the clients and getting those authorization filled and signed. When the authorization request is done at the preparer level, access is limited to that one preparer instead of the firm. Having the option for a preparer to select the "umbrella" firm as the entity authorized would be great. Then, if RC59 could be efiled and process as fast as T1013, that would be even better.

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Hugh N FCPA FCA TEP's picture
Hugh N FCPA FCA TEP
Sep 9, 2016 - 16:32

My understanding is that the RC59 will no longer allow online access, commencing May/17, but the online system will be broadened to allow persons other than administrators to access it. Then, in October/17, RC59 EFILE (like the T1013) will become available, restoring the use of the RC59 to access data online.

I recognize CRA wants to reduce its wasted time with invalid RC59 submissions, but changing the system twice in less than six months is more red tape for us and our clients. I would ask CRA reconsider this approach, enhance the electronic system, but not impose a 5 month period during which the RC 59 cannot be used for electronic access.

The reality is that many of us will use the electronic system and the paper RC59 in parallel, as we are familiar with the RC59, and telephone authorization, while less desirable than online access, is better than no access. With that in mind, the current model is not likely to carry the benefits CRA expects to realize anyway.

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