Clarity of correspondence

The personalized correspondence that the CRA sends to your business, either a notice or a letter, is intended to provide you with the information you need to comply with Canada's tax laws. For the purpose of this consultation, personalized correspondence does not include returns or forms.

The CRA has recently redesigned some of the notices and letters we send to make the information more concise, and easier to understand. You may have received a notice or letter in the new format.

Given that some aspects of Canadian tax law can be complex, do you feel that the information in the correspondence the CRA sends to your business is clear, concise and understandable? Are you referring to particular types of letters or notices in your response?

Note: Do not include any account specific information in your response. For example, do not include your business number.

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Gendron's picture
Aug 16, 2016 - 18:30

I found a lack of correspondence with regards to required corporate tax instalments. We had a few instance where the instalments calculated by CRA were different than that of the tax software and the client was surprised by instalment penalties and interest. Trying to find where the differences laid was onerous without CRA's version of the calculation.

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