Service delivery from the CRA
As a small or medium business owner or a representative, what is the most important thing you expect from CRA services?
The Taxpayer Bill of Rights (TBR) defines 16 rights that apply to all taxpayers and describes the treatment you are entitled to when you deal with the CRA. It builds upon the CRA's corporate values of professionalism, respect, integrity, and cooperation. The TBR also sets out our Commitment to Small Business to ensure your interactions with us are conducted as efficiently and effectively as possible. Do you believe the CRA is meeting its commitment to small business?
If you live in a northern community, do you have any comments on tax services in the north? Can you suggest how the CRA can improve services to help small and medium businesses in the north meet their tax obligations?
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